PRIVACY POLICY - RAdical rogues
Last updated: 05/12/2025
Radical Rogues (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase tickets, or engage with our services.
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1. Information We Collect
We may collect the following types of information:
Personal Information
When you make a purchase, register for an event, or contact us, we may collect:
• Name
• Email address
• Phone number
• Billing and delivery address
• Payment details (processed securely by our payment provider—we do not store card details)
Technical & Usage Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Pages viewed and time spent on the site
• Cookies and tracking technologies (see Section 7)
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2. How We Use Your Information
We use your information to:
• Process ticket or merchandise orders
• Provide event updates and important service communications
• Improve our website and user experience
• Respond to customer service enquiries
• Send marketing communications (only if you have opted in)
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3. Legal Basis for Processing (GDPR)
We process your information under one or more of the following lawful bases:
• Contract – to fulfil a ticket or merchandise order
• Consent – for marketing emails or optional features
• Legitimate Interests – for site security, analytics, and service improvement
• Legal Obligation – for accounting or regulatory compliance
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4. Sharing Your Information
We do not sell your data.
We may share your information with trusted third parties only when necessary, such as:
• Payment processors
• Delivery and logistics partners
• Email and marketing platforms
• Event management systems
All partners are required to keep your data secure and process it only according to our instructions.
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5. Data Storage & Security
We use appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and restricted access controls.
We retain your data only as long as necessary for legal, accounting, or operational purposes.
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6. Your Rights (UK GDPR)
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Object to processing or withdraw consent
• Request data portability
To exercise any of these rights, contact us at info@radicalrogues.com .
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7. Cookies & Tracking Technologies
Our website may use cookies to:
• Improve functionality
• Understand site usage
• Personalise your experience
You can adjust your cookie preferences through your browser settings.
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8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
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9. Children’s Privacy
We do not knowingly collect information from individuals under 16 years old. If we become aware of such data, we will delete it promptly.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
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11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Radical Rogues
Email: info@radicalrogues.com